Grayson Case Study

Problems

a. Macro

The macro problems facing the organization are declining earnings and sales and the dropping confidence and goodwill from investment bankers and stockholder groups.

b. Micro

The micro problems facing the organization include leadership gap, lack of employee morale, lack of synergy among the top leadership as well as poor employee engagement.

Causes

While these problems can be caused by a wide range of factors, the primary reason is leadership problems. The lack of dynamic, visionary and transformational leadership has led to the domino effect that has affected employee morale, synergetic operations, sales and earnings of the company.

Systems affected (Unresolved issues)

The first affected system is the management. The lack of synergy among the top leadership of the organization is evident in the organization. This creates a leadership and management gap that deprives the entire workforce. The second is employee engagement. As implied in the meeting, employees at the company are least motivated due to poor engagement by the top leadership. A majority of the leadership, for instance, hold the opinion that new management workforce has to be brought from outside in order to satiate the needs of the company. This implies a lack of investment in the employees’ capabilities.

Alternatives

The first alternative is a highly synergetic and transformative leadership and management team that provides the needed directional guidance to the rest of the organization in order to achieve high results (Lawler, 2012). The second alternative is a highly motivated workforce that based on effective employee engagement strategies. Such a workforce is paramount to the attainment of the organization’s goals and objectives (Kumar & Sharma, 2000).

Recommendations

1. Foster synergy within the top leadership of the organization. This can be enhanced through effective communication strategies, training, and leadership reorientation.

2. Foster effective employee engagement environment. This can be achieved through motivating the employees to improve their performance, training and development, promotions, as well as improvement of their welfare. 

References

Kumar A. & Sharma R. (2000). Principles of business management. New Delhi: Atlantic Publishers

Lawler E. (2012). Effective human resource management: A global analysis. California: Stanford University Press