My name is [your name] and I am writing to express interest in interest in your [program name]. I have enclosed a brief resume with my qualifications and skills, attesting to my abilities and aptitude for admission to your program. I would like to introduce myself and share why I was attracted to your program.
I finished high school in 2009, and immediately afterward began working as an attendant at a local cyber café. This experience helped introduce me to the world of computer science and from that point onward my love of computers and dedication to computer science has only grown. As an attendant I learned how to troubleshoot software and hardware at a high-level, and with each learning accomplishment I moved on to learn another concept such as networking protocols and web design.
Eventually, I was spending all of my time around computers. I know that for most people, the idea of “taking work home” is anathema, and people go to great lengths to provide separation between their home life and their work life. But I loved working with computers so I would spend my free time learning more about them, and about what I could do with them. I taught myself web design from the ground up, and have designed several websites already. I have also spent time learning about network protocols, TCP, IMAP, HTTP, and so on. As time went on I realized that what I would like to do with my life is to keep working with computers. I’m never bored around computers and I think that we’re living in a very exciting time of exponential technological progress, and I would love to be a professional contributor to that progress.
One of the more distinct advantages of my professional history to date offers is that I understand customer service. Computer science is becoming less and less isolated from “the real world.” We no longer live in a day and age where IT staff are left to their own devices because no one can understand them. Business professionals today expect communication from their IT staff, and they need to be able to understand what their IT staff are telling them without learning to speak a new language. So the burden falls on computer science professionals to speak two languages: computer languages (whether code, networking protocols, etc.) and the vernacular, and knowing their craft is as important as being able to communicate it to someone who doesn’t have the same background. By working as an attendant, I learned how to interact with people and explain computing concepts in plain terms, and this is a skill I hope to develop even further as a computer science major in your program.
Thank you for your time and consideration. A summary of my academic and professional history as well as portfolio samples are provided below. I look forward to your contact!
[School Name and location]: [year]-2009 [GPA: #.##]
[Business Name and Location] | Attendant: 2009-2010
• Helped customers troubleshoot hardware and software issues
• Provided considerate and appropriate level of customer service
• Developed critical thinking and troubleshooting skills