Restaurant's Letter to its Patron

John Smith

123 Mockingbird Lane

Some City, State 01234

November 6, 2013

Mr. William Jones

456 Apple Street

Some City, State 56789

Dear Mr. Jones:

It is a genuine pleasure to know that you have been a loyal guest of Johnny’s Restaurant. It is because of patrons like you that we have been in business for over 25 years, serving up the area’s best breakfast and lunch cuisine.

Although the management completely understands your request and concerns, we cannot change our pet-friendly feature. On your future visits, our hostesses will be sure to do their absolute best to seat you and your party an acceptable distance away from any pets that are in the establishment at that time. To express our gratitude for your patronage, please accept the enclosed certificates for future meals for you and your family at Johnny’s Restaurant.

Our commitment to absolute guest satisfaction has been one of the reasons we have been so successful in the restaurant industry. Our guests remain loyal to our establishment because they know that they can rely on great food, a pleasant atmosphere, and a fun dining experience. Part of our delightfully different customer service is our pet-friendly feature, which allows patrons to bring their pets into the inside and outside eating areas of the restaurant. This pet-friendly policy is enjoyed by many of our guests and pets. For many of them, it is the highlight of their day.

We appreciate you as one of our valued and respected guests, and we look forward to serving you in the future!

Sincerely,

[SIGNATURE]

John Smith

Owner of Johnny’s Restaurant

Reference

Letter Writing Skills: Lesson 5. (2001). Business Letter Writing Skills: Lesson 5. Retrieved November 6, 2013, from http://www.businesswriting.com/samples/340lesson5.htm